Excel Help

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Excel Help

Hey it's Rick (or Ricky for those who know me before I entered the business world). Working on a startup idea related to Excel as part of Startup-Weekend-Stamford and was hoping for your feedback. Thank you!

Age?

17-22

23-30

31-40

41-50

51+

Clear selection

Profession?

Do you use Microsoft Excel?

Yes for work purposes

Yes for personal purposes

Yes for work and personal purposes

Clear selection

If so, how frequently do you use it?

On a daily basis

On a weekly basis

On a monthly basis

A couple times a year

Clear selection

How would you classify your skill level?

I'm an Excel Expert

I have Mid-Level Skills

I have Limited Skills

What's Excel?

Clear selection

Have you ever needed help in Excel?

All the time

Maybe half the time I use it

Occassionally

Never

Clear selection

What type of help did you need? (select all that apply)

Select all that apply

Build a full working business model

Build a template for me to use in the future

Help with a formula

Help with formatting

Tutoring

Charts and Graphs

Data Entry help

I've never needed help

Other:

Was the help you needed time sensitive?

Yes

Sometimes it is and sometimes it is not

Not Applicable

Clear selection

Were you able to find help easily?

Yes

Not Applicable

Clear selection

Where did you find help?

Select all that apply

Online Tutorials (Lynda.com, Udemy, etc.)

Googled and searched for the answer myself

Online forum (Reddit, etc.)

Online videos (youtube, etc.)

In house expert (such as a coworker, friend, etc.)

Microsoft Excel's Help Button

Other:

What would be your MOST preferred method for getting help in Excel?

Reading online tutorials, forums

Watching online videos

Interacting with a Real Person

Clear selection

We believe that finding real-time help with Excel is too difficult. We are looking to design an easy way for an Excel user to connect with an Excel expert who can teach you how to do something or do it for you on demand.

Would you connect with easy-to-find, live Expert help with Excel?

Yes, all the time

Yes, on occasion

Not Applicable

Clear selection

What type of help would you want? (select all that apply)

Select all that apply

Build a full working business model

Build a template for me to use in the future

Help with a formula

Help with formatting

Tutoring

Charts and Graphs

Data Entry help

I've never needed help

Other:

Is there a price that you would be willing to pay for easy-to-find, live Expert help with Excel?

Yes

Clear selection

What type of payment model would you prefer?

Pay a fixed price negotiated upfront

Pay an hourly rate

Pay a monthly subscription fee for unlimited service

Clear selection

How much would you be willing to pay?

What do you hate about Excel?

Submit

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